Description

The use of 'technology-assisted media' in the delivery of mental health services (or Telemental Health) has generated a lot of confusion and controversy. First of all, many therapists are confused about what even constitutes Telemental Health, which is much more far-reaching than many people realize. Basically, if a device requires electricity and you're using it to administer any level of mental health care, you're practicing Telemental Health. This includes phones (voice and texts), computers & tablets (email, billing, or storage of files), fax machines, the Internet (cloud storage of records, billing transactions, video-conferencing, the use of artificial intelligence, or even recommending apps and websites to clients). There is also a multitude of ethical issues and requirements related to each of these options, and every therapist's ethics code now states we need training in Telemental Health.